This Privacy Policy describes how Aoslon Windows & Doors (“Aoslon”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit https://aoslonwindows.com (the “Site”) or submit an inquiry, quote request, dealer application, or related business communication.
We operate as a B2B manufacturer and exporter of aluminum windows and doors. This Policy is intended for business users (architects, builders, distributors, and project buyers). It is not a substitute for legal advice. If you require a jurisdiction-specific addendum, contact us at the email below.
1. Who we are
Controller / operator for this Site and related inquiry processing:
- Business name: Aoslon Windows & Doors
- Website: https://aoslonwindows.com
- Email: info@aoslonwindows.com
- Phone / WhatsApp: +86 18022731118
- Office: Building 20, Shenke Innovation Park, No.6 Xingye East Road, Shishan Town, Nanhai District, Foshan City, Guangdong Province, China
- Factory: No.18 Workshop on the side of Muyuan JiuyuDong Substation, Shishan Town, Nanhai District, Foshan City, Guangdong Province
2. Information we collect
2.1 Information you provide
When you use our inquiry forms or contact us, we may collect:
- Name and job title
- Business email address
- Company / organization name
- Country or region
- Phone or WhatsApp number
- Product interest and project description
- Files you upload (for example drawings in PDF, DWG, DXF, images, or ZIP archives)
- Any other information you choose to include in your message
2.2 Information collected automatically
Like most websites, we or our hosting providers may automatically receive technical data such as IP address, browser type, device type, referring URL, pages viewed, and approximate timestamps. This data is used for security, diagnostics, and aggregate traffic analysis.
2.3 Cookies and similar technologies
We may use essential cookies required for the Site to function. If we enable analytics or marketing cookies in the future, we will update this Policy and, where required, provide consent controls.
3. How we use your information
We use personal information to:
- Respond to quote requests, technical questions, and partnership inquiries
- Prepare proposals, sample arrangements, and order discussions
- Communicate about orders, logistics, and after-sales support
- Improve our Site, products, and customer service
- Detect fraud, spam, and abuse (including honeypot / anti-bot checks)
- Comply with applicable laws and enforce our Terms of Use
We do not sell your personal information. We do not use inquiry data for unrelated third-party advertising.
4. Legal bases (where applicable)
Depending on your location, we may process data based on:
- Contract / pre-contract steps — responding to your request for a quote or business relationship
- Legitimate interests — operating a B2B website, securing systems, and improving services in ways that do not override your rights
- Consent — where required (for example certain cookies or optional marketing)
- Legal obligation — where we must retain or disclose information under law
5. How we share information
We may share information with:
- Service providers who help us host the Site, deliver email, process forms, store files, or provide IT security (under appropriate contracts)
- Logistics and production partners strictly as needed to fulfill an order you request
- Professional advisors (legal, accounting) under confidentiality
- Authorities when required by law or to protect rights, safety, and security
Inquiry forms may be delivered via third-party form/email gateways (for example a webhook service configured for info@aoslonwindows.com). Those providers process data on our instructions to deliver your message.
6. International transfers
We are based in the People’s Republic of China. If you contact us from another country, your information will be transferred to and processed in China and possibly other countries where our service providers operate. Where required, we take reasonable steps to protect transferred data.
7. Retention
We retain inquiry and business records for as long as needed to respond to your request, manage a commercial relationship, resolve disputes, and meet legal, tax, or accounting requirements. Uploaded drawings related to a project may be kept with the corresponding commercial file. You may ask us to delete data where legally permitted (see Section 9).
8. Security
We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure. Please avoid sending highly sensitive personal data (for example government ID numbers) through the Site unless we specifically request it through a secure channel.
9. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, or to data portability. To exercise rights, email info@aoslonwindows.com with “Privacy Request” in the subject line. We may need to verify your identity before responding.
10. Children
The Site is directed to business professionals. We do not knowingly collect personal information from children under 16. If you believe a child has submitted data, contact us and we will delete it.
11. Third-party links and maps
The Site may embed or link to third-party services (for example Google Maps). Those services have their own privacy policies. We are not responsible for their practices.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after an update constitutes acceptance of the revised Policy where permitted by law.
13. Contact
Privacy questions: info@aoslonwindows.com
Phone / WhatsApp: +86 18022731118
Office: Building 20, Shenke Innovation Park, No.6 Xingye East Road, Shishan Town, Nanhai District, Foshan City, Guangdong Province, China
This document is a general website privacy notice for B2B manufacturing sales. For regulated markets or employee/HR data, seek local counsel.